Privacy Policy pepsi77 — Your Data, Our Responsibility

Pepsi77 only collects personal information that is strictly necessary to provide a safe, fair, and responsible service to all players. We do not collect data beyond what is required for the purposes stated in this privacy policy.

Below are the categories of information we collect and their purposes:

Pepsi77 also collects information automatically when you use our platform. This includes technical data such as IP address, device type, web browser, language settings, and activity patterns within the platform. This data is used solely to enhance account security, detect unusual activity, and ensure a smoother gaming experience for you.

Pepsi77 uses the information collected for legitimate and transparent purposes. We do not use your data for unrelated purposes without first obtaining your consent.

Your personal information is used for the following purposes:

• Identity verification and KYC — verifies that you are an eligible player and meet the minimum age requirement.
• Processing deposits and withdrawals — facilitates secure and accurate financial transactions between your account and pepsi77.
• Account Security — detects and prevents unauthorised access, fraud, and suspicious activity.
• Customer support — provides accurate and effective assistance when you contact the pepsi77 support team.
• Responsible gaming — monitors gaming patterns to identify players who may require additional support or protection.
• Service communications — sends important notifications related to your account, including transaction confirmations and security updates.
• Marketing & Promotions (with your consent) — to notify you about the latest relevant offers, bonuses, and promotions from pepsi77.
• Legal compliance — fulfils reporting and compliance obligations to the relevant authorities when required by law.
• Platform improvements — analyses aggregate usage data to enhance the gaming experience on pepsi77.

Whenever pepsi77 uses your data for a new purpose not stated above, we will notify you in advance and obtain your consent where required by applicable law.

Pepsi77 understands that your trust is our most valuable asset. We will not share your personal information with any third party for their own marketing purposes. However, there are limited situations where we need to share your data to enable pepsi77 services to function properly.

Third parties that may receive your information:

• Payment processors — financial institutions and payment service providers that process your deposits and withdrawals (e.g. FPX, Maybank, CIMB, Touch 'n Go). They receive only the data necessary to process transactions.
• Technology service providers — companies providing IT infrastructure, cloud storage, and cybersecurity services to pepsi77. All such parties are bound by strict confidentiality agreements.
• Game software providers — third-party game providers that supply Slots, Live Casino, and Sports content on the pepsi77 platform. Shared data is limited to usernames and game records required for technical functionality.
• Legal authorities — law enforcement agencies or regulatory bodies when required by law or a valid court order.

In the event of a merger, acquisition, or sale of pepsi77 assets, user information will be transferred to the successor entity, subject to notification of affected players and equivalent or stronger privacy protection terms.

The pepsi77 platform uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and understand how players interact with our platform. Cookies are small text files stored in your web browser when you visit the pepsi77 site.

Types of cookies we use:

• Essential Cookies — required for core platform functions such as login, session verification, and security. These cookies cannot be disabled as they are essential to platform operations.
• Functional Cookies — saves your preferences such as language, display settings, and game selections so you do not need to reset them each time you login.
• Analytics Cookies — helps us understand which pages are most popular, how players navigate the platform, and where improvements are needed. This data is collected in aggregate and without personal identifiers.
• Security Cookies — used to detect suspicious login activity and protect your account from unauthorised access.

Pepsi77 does not use third-party cookies for targeted advertising. We do not allow third-party advertising networks to track your activity outside the pepsi77 platform.

Protecting your personal data is pepsi77's highest priority. We have implemented multiple layers of technical and procedural security to ensure your information is always safeguarded against unauthorized access, loss, or misuse.

Security measures we have in place:

• 256-bit SSL/TLS data encryption for all data transmissions between your device and pepsi77 servers.
• Encryption at rest for all sensitive information, including financial details and KYC documents.
• Intrusion detection and prevention systems (IDS/IPS) that continuously monitor network traffic 24/7.
• Role-based access control (RBAC) — only authorised staff may access player data according to their job responsibilities.
• Regular security audits by independent cybersecurity experts to identify and address vulnerabilities.
• Two-factor authentication (2FA) is available and encouraged for all player accounts.
• Ongoing cybersecurity training programs for all pepsi77 staff who handle player data.

You also play an important role in keeping your account secure. Make sure you use a strong and unique password, never share your login credentials with anyone, and enable two-factor authentication (2FA) in your pepsi77 account settings.

As a pepsi77 player, you have clear privacy rights regarding your personal data. pepsi77 fully respects and facilitates the exercise of these rights.

To exercise any of the above rights, contact the pepsi77 data protection team via 24/7 live chat or our official email. We will process your request within 30 days of receipt. For more complex requests, we may require up to 60 days and will notify you accordingly.

Pepsi77 reserves the right to verify your identity before processing any data-related requests, to ensure the security and privacy of your account are not compromised by unauthorized parties.

Pepsi77 retains your personal data only for as long as necessary to fulfill the original purpose of collection or to comply with applicable legal and regulatory obligations.

• Active account data — retained for as long as your account is active on pepsi77 and for a defined period following account closure.
• Financial transaction records — retained for a minimum of 7 years in accordance with applicable accounting and anti-money laundering (AML) legal requirements.
• KYC Documents — retained for 5 years from the date of submission or until account closure, whichever is longer, subject to compliance requirements.
• Support communication logs — retained for 3 years for quality control and dispute resolution purposes.
• Aggregated analytics data — de-identified data may be retained for an indefinite period for research and platform improvement purposes.

Once the retention period has ended, your data will be securely deleted or anonymized using methods that meet security standards. We do not retain data longer than necessary.

Pepsi77 reserves the right to update and amend this privacy policy from time to time to reflect changes in our business practices, legal requirements, or technological developments. We are committed to informing you of any significant changes.

When the privacy policy is updated, we will:

• Updating the "Last Updated" date at the top of this page.
• Posting a clear notice on the pepsi77 homepage for a minimum of 7 days.
• Sending a notification to your registered email for significant changes that affect your privacy rights.

If you disagree with any changes to this privacy policy, you have the right to close your pepsi77 account and request data deletion, subject to applicable legal retention obligations.

If you have any questions, concerns, or requests regarding this privacy policy or the processing of your personal data by pepsi77, do not hesitate to reach out. pepsi77's Data Protection Officer (DPO) team is ready to assist you.

pepsi77 contact channels:

• Live Chat: Available 24 hours a day, 7 days a week in Malay and English — the fastest way to get assistance.
• Email: [email protected] — we aim to respond within 24 hours on business days.

When contacting us regarding a privacy request, please clearly state the type of request (e.g. data access, deletion, amendment) along with your pepsi77 account username or registered email address to help us process and respond more efficiently.